A refreshing take on health insurance
11-12 May 2023 | Prague
| Featuring |
| Programme |
Day one | Thu 11 May 2023 | Morning
EVOLVING TO BE PARTNERS IN HEALTH
Over a brief period of time, payers have made inroads shifting from simply paying for care to enabling members new levels of access to and engagement with the healthcare system. To build on their success, insurers must be strategic moving forward and ensure they provide meaningful services personalised to the end-user. Success hinges on their ability to achieve internal alignment, reposition how they evaluate new and emerging health risks, support targeted innovation, and drive utilisation of healthcare in a way that improves satisfaction and reduces cost.
1 Automation in healthcare through ecosystem design
DURAID ALSAMARAI | Head of Innovation & Health Technologies | Länsförsäkringar, Sweden
2 Insurance at a digital crossroad: how to create a multi-dimensional customer relationship?
ROLAND KIRCH | CEO & MORITZ KAFFSACK | Chief Growth Officer | Vivy, Germany
3 How to use technology to build a Health Ecosystem
HENRIQUE FIGUEIREDO | Innovation Lead | Grupo Ageas Portugal, Portugal
4 Value-based healthcare – the payor’s perspective
KSENIA TUGAY | Healthcare Innovation Expert | Groupe Mutuel, Switzerland
Strategies for sustaining health insurance innovation momentum post-COVID
5 How to move an 184-year old insurer into the digital era
PETER STOCKHAMMER | Managing Director | Generali Engagement Solutions, Germany
6 Shaping the future with digital health services wrapped in the human touch
JOHN SPEARS | VP Business Development & Marketing | Global Excel Management, Canada
7 Challenges of business development and marketing. A case study of Port Harcourt, Rivers State, Nigeria
PATRICIA AMAKA EMODI | Manager | ProHealth HMO, Nigeria
8 Profiling a potential Voluntary Health Insurance client
ŽELJKO JOVIĆ | Director of Voluntary Health Insurance | DDOR Novi Sad, Serbia
Enabling a successful transition towards digital health
Day one | Thu 11 May 2023 | Afternoon
CHANGING THE WAY THAT PEOPLE VIEW AND ENGAGE WITH HEALTH INSURANCE
Providing comprehensive cover for when members require it is no longer compelling enough, nor is it sustainable. In the competitive digital economy, members seek real value at all times from their insurer, and a user’s experience can mean everything. How to combine actuarial, behavioural and clinical tools to help members improve their health through wellness activities and healthy lifestyle choices? And why InsurTech partnerships play a crucial role in improving operational efficiency, enhancing the customer journey, and increasing data capabilities?
Day two | Fri 12 May 2023 | Morning
WINNING THROUGH TECHNICAL EXCELLENCE
Financial challenges and changing customer expectations are among the factors leading private health insurers to reconsider their approach to the core business. How to improve the performance of core operations and achieve technical excellence across the value chain? Forward-looking insurers can maximise the impact of their efforts by focusing on analytical decision making, agility, effectiveness and efficiency, and digitalisation. Transformations in pricing, claims, and underwriting are crucial for bringing those capabilities to life.
9 The moment of truth. How to reduce claims’ costs while increasing client satisfaction
SLOT RESERVED for New Frontier Group, USA
10 Cost containment through the use of data and an evidence-based approach to treatment
KASPER ANDERSEN | Director of Business Development & Analytics | Oona Health, Denmark
11 Value Based Care in an outpatient setting. The Hellenic Paradigm.
GEORGE NIKOLOPOULOS | Director of Life & Health Claims Division | Ethniki Insurance, Greece & ATHANASIOS LOPATATZIDIS | Group Commercial Executive Director | Affidea, Netherlands
12 Transforming health insurance underwriting with the automated assessment of medical conditions
PAUL BEVEN | Strategic Advisor | Verisk – Life, Health & Travel, UK
Delivering a better claim experience
13 Partnership and digitalisation to enhance delivery of IPMI in an increasingly local IPMI market
FRANÇOIS JACQUEMIN | CEO | Foyer Global Health, Luxembourg
Health insurance distribution in a post-COVID world
Day two | Fri 12 May 2023 | Afternoon
THE EVOLUTION OF PRIVATE MEDICAL INSURANCE
Many of the trends we’ve witnessed since the onset of the pandemic are going to stay. Health insurers will continue to offer all-round healthcare. We’ll see an acceleration in the roll-out of digital services, driven by customers’ demand, which will be due to convenience and safety. Preventative measures will reduce the need for in-person medical care, thus lowering the number and cost of claims. Now that customers have gained a good understanding of what can - and should - be delivered by health insurers, how to capitalise on the recent transformation and start building for the future?
| Sponsored by |
Global Excel is a full-service provider of global healthcare risk management solutions. It offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1,800 clients located in more than 90 countries around the world. As a group, Global Excel is made up of over 1,200 employees across 9 global offices and is headquartered in Sherbrooke, Canada.
Vivy is a health platform that changes the way insurances engage and grow their customer base. With the help of a unique personalisation engine, Vivy enables insurance companies to interact with their customers across wellness, prevention, early detection and disease management journeys. Vivy steers users through a vast ecosystem of personalised health content, services and assets, providing each individual customer with the support they need to predict, track, manage, improve and optimise their health.
Verisk is a leading data analytics provider serving insurance customers. Verisk Life, Health & Travel has developed a range of solutions designed to assess the level of medical risk presented by pre-existing conditions. With a simple integration of the Risk Rating Tool into point-of-sale systems, insurers can transform their underwriting processes. The tool generates appropriate cover options in real time following the completion of a simple, intuitive declaration of a customer’s medical conditions. Verisk’s solutions are available for travel, health, life, critical illness and pet insurance. Headquartered in Jersey City, N.J., Verisk operates in 30 countries and is a member of Standard & Poor’s S&P 500® Index.
| In partnership with |
DGTAL: Revealing unprecedented insight from unstructured data, shaping the future of claims management with AI. DGTAL is a true InsurTech bringing together an insurance company and a Deep Tech company, unlocking the full power of clients’ unstructured claims information and enabling fast & efficient settlement, to optimise policyholder journey. Aiming to become the first fully automated digital Claims Agent, DGTAL is creating a +€100bn blue ocean for claims management.
| Trusted by |
| Venue |
Alongside Prague’s magnificent culture and architecture you’ll discover a cosmopolitan vibe, contemporary entertainment and an array of global cuisines. To make your visit complete, the Hotel KINGS COURT offers an ideal location on Náměstí Republiky and all amenities needed for a perfect stay.
In the heart of historical Prague you’ll find luxury accommodation, enticing food and drink and personalised service.